This privacy policy applies only to the website owned, operated and/or maintained by Fissler America Inc. (collectively referred to as “Fissler”, "we", “our” or "us") where this privacy policy is posted (collectively, the "Site"). This privacy policy does not pertain to information that is collected offline. BY USING THE SITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.

This privacy policy applies only to information collected on the Site and does not apply to information collected by us through any other means. We collect the information you provide to us actively, and also collect information automatically from the devices that interact with our Site, as explained below.

(1) Information You Actively Provide

We collect registration details and personal information, such as your name, address, telephone number, email address, age, gender, payment details, or purchase history that you actively provide to us when you register, communicate, or transact business with our Site.

We receive and store the information that you enter on our Site or information related to business or services you are conducting through the Site that you give to us in any other way. If you do not want us to collect your personally identifiable information, please do not provide it to us.

(2) Information Collected From or About the Devices that Interact with our Site

We receive and store information from and about the devices (such computers, smartphones) that interact with our Site including the Internet protocol (IP) address used to connect your computer to the Internet; your login credentials; and computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform. We use cookies, web beacons, and other technologies to measure and collect session information, including page response times, and to measure and understand visitor behaviors on the site. We may also collect technical information to help us identify your device for reasons of security and site integrity.

We use the information that you actively provide to:

• Deliver services, information, newsletters, or products you request or purchase
• Alert you to special offers, updated information and other new services from us, or other third parties, or to forward promotional materials
• Complete a transaction or service requested by you
• Fulfill the terms of a promotion
• Ensure the Site is relevant to your needs
• Help us create and publish content most relevant to you
• Allow you access to limited-entry areas of the Site; and 
• Contact you in response to sign up forms such as Contact Us or Order Inquiry

We may share or disclose the information you provide, including name and contact details in the following instances:

1.    To fulfill a service to you. For example, if you choose to purchase an item from the Site, we may share your personally identifiable information to fulfill your order and complete your purchase. In addition, if you email us a question, we may use your email address to process your request and respond to your question. Also, if you are entering a sweepstakes or contest, we may use your personally identifiable information to fulfill the terms of that promotion. This means that we may share the information for prize fulfillment purposes or mail carriers. We also may share your information with the co-sponsor of that promotion. 

2.    To unaffiliated third-party service providers, agents or independent contractors who help us maintain our Site and provide other administrative services to us (including, but not limited to, order processing and fulfillment, providing customer service, maintaining, and analyzing data, sending customer communications on our behalf, and entry collection, winner selection and prize fulfillment for contests, sweepstakes, and other promotions). We seek to ensure that these unaffiliated third parties will not use the personally identifiable information for any other purpose than to provide the administrative services for which they are responsible. Because such unaffiliated third-party service providers that help us administer our Site will have access to users' personally identifiable information, if you do not wish for our unaffiliated third-party service providers to have access to your information, please do not register or submit any personally identifiable information to us.

3.    To complete your purchase. If you choose to make a purchase on the Site, we may collect from you your credit card number, billing address and other information related to such purchase, and we may use such collected information to fulfill your purchase. We may also provide such information, or other personally identifiable information provided by you, to unaffiliated third parties as necessary to complete your purchase (for example, to process your credit card).

4.    To comply with the law or in the good faith belief that such action is necessary to conform to the requirements of law or comply with legal process served on us, protect and/or defend our rights or property or act in urgent circumstances to protect the personal safety of our end users.

5.    To third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all our assets. 

6.    To track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

7.    To protect against potential fraud, we may verify with third parties the information collected from the Site. During such verification, we may receive personally identifiable information about you

8.    If you use a credit card or debit card to purchase services with us, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us, and that the card has not been reported as lost or stolen.

9.    When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We use cookies, web beacons, and other tracking technologies for analytics and to customize the content you view on our Site.

Our Site currently uses Google Analytics to help us learn about, among other things, who visits our Site and what pages are being viewed. We may use advertisers, third party ad networks, and other advertising companies to serve advertisements on the Site. Please be advised that such advertising companies may gather information about your visit to the Site or other sites (such as through cookies, web beacons and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which webpages you were viewing when such ads were delivered. These advertisers may read and place cookies on our Site, but they do not have access on our Site to personal information such as name or contact details.

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

If you choose to provide us with personally identifiable information, we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personally identifiable information to the United States which does not have the same data protection laws as the EU and by providing your personally identifiable information you consent to:

The use of your personally identifiable information for the uses identified above in accordance with this privacy policy; and 

The transfer of your personally identifiable information to the United States as indicated above.

We communicate with users who subscribe to our services on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional. You may opt-out of receiving such product or service update emails by clicking on the "unsubscribe" link within the text of the email.

Please note that any information you include in a message you post to any public posting area on the Site is potentially available to anyone with Internet access. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION OVER THE INTERNET AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE OVER THE INTERNET OR ON PUBLIC POSTING AREAS.

This statement applies solely to information collected on the Site. The Site may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites.

We provide you with an opportunity to access your personal information to ensure it is correct, accurate and current. You are able to edit your personal information by accessing your account page. If for any reason you are not able to update or edit your personal information at your account page, please contact us as described below. We will make reasonable efforts to accommodate your request.

In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign and transfer to the acquirer the personally identifiable and non- personally identifiable information collected via the site.

We reserve the right to change this privacy policy from time to time. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this privacy policy to check for any changes.

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information that you transfer to us is done at your own risk. Although we use reasonable measures to protect your personal information, we cannot guarantee the security of your personal information.

If you have any questions about this privacy policy or our privacy practices, please contact us at customerservice@fissler.com. All information you provide in any written communication will also be covered by this policy.

    Mobile Terms of Service

   Fissler US

    Last updated: Jan. 6, 2025

The Fissler US mobile message service (the "Service") is operated by Fissler (“Fissler US”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Fissler US’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Fissler US through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Fissler US. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333155174 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Fissler US mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333155174 or email customerservice@fissler.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy above.